Support Information

If you have any questions, issues, or feedback regarding the Shelf app, our support team is here to help.

Email: support@beat.no

We aim to respond to all inquiries as quickly as possible.

Privacy Policy

As of March 2, 2026

Beat Technology ("we", "our", or "us") operates the Shelf mobile applications (the "Service").

We are committed to protecting your privacy and handling your data transparently. This Privacy Policy explains what information we collect, how we use it, and your rights when using the Service.

By using the Service, you agree to this Privacy Policy.

1. Information We Collect

We collect limited information necessary to operate the Service.

a) Information You Provide

When you log in to the Service, we may process basic information such as:

  • Email address or user identifier

We do not collect unnecessary personal data.

b) Automatically Collected Information

When you use the Service, we may automatically collect:

  • Device information (model, OS version)
  • App usage data
  • Crash logs and diagnostics

2. Use of Information

We use your information to:

  • Provide and maintain the Service
  • Enable login and authentication
  • Improve performance and functionality
  • Monitor and fix technical issues
  • Ensure security and prevent abuse

3. Analytics and Crash Reporting

We use third-party tools to help us understand app performance and improve stability.

These include:

  • Firebase (Google) for analytics and performance monitoring
  • Crash reporting tools integrated into the app

These services may collect technical and usage-related information.

4. Push Notifications

The Service may send push notifications to your device.
You can disable notifications at any time through your device settings.

5. Sharing of Information

We do not sell your personal information.
We may share information only:

  • With service providers (such as Firebase) to operate the Service
  • If required by law
  • To protect our rights and prevent misuse

6. Data Storage and Security

Your data may be processed on servers located outside your country.
We take reasonable measures to protect your data, but no system is completely secure.

7. Data Retention

We retain data only as long as necessary to operate the Service and comply with legal obligations.

8. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Request deletion
  • Object to processing

To exercise your rights, contact us at:
📧 support@beat.no

9. Children’s Privacy

The Service is not intended for children under 13.

10. Third-Party Services

The Service uses third-party services (such as Firebase) that may process data in accordance with their own policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be reflected by changing the "As of" date.

12. Contact Us

Company Name: Beat Technology
Address:
Norway
Email:
support@beat.no